FAQ for My Company

This article covers frequently asked questions regarding the My Company section in Symphony.

Are documents required to be combined when uploading more than one?

No, the documents uploaded to My Company are reusable. Symphony organizes all documents within the Document Library for easy access by users and evaluators. 

How is user access restricted?

All registered and active users can see and work with all the data in Symphony under the prime's UEI (Unique Entity Identifier) and CAGE (Commercial and Government Entity) code. This is done so that the user responsible for submitting the proposal can verify that the information provided and uploaded is done accurately. (See Managing Business Users).

How do I add a missing Funding Agency ID? 

Symphony receives data directly from FPDS (Federal Procurement Data System). If an agency is not listed, please Submit a Ticket with:

1. The FPDS code from the contract
2. The Contract number
3. A copy of the FPDS report for verification 

If an FPDS report is not available, contact the program office directly.

How do I identify projects/past performances performed as a subcontractor?

When adding a project performed as a subcontractor in My Company, this qualifies as a commercial project since it does not involve a direct contract with the government. In this case, your company is the Team Member for the subcontract.

How do I get our DUNS to display?

DUNS (Data Universal Numbering System) numbers are no longer in use and will not appear in the company information for Symphony registrations after April 1, 2022. If the UEI is for the correct company, a proposal(s) will be credited correctly.