Industry Support

Symphony Access 6

• How to get Symphony help
• How to access Symphony
• How to have an inactive account approved
• How to change your password
• How to sign in to Symphony
• Sign In FAQ

Symphony Registration 4

• How to register as a SAM POC
• How to register as a business user
• Video for How to register as Industry
• Registration FAQ

Symphony Authentication 6

• Authentication Videos
• How to use an Authenticator App
• How to get MFA Text Messages
• How to use MFA in your Browser
• How to scan a QR Code after Registration
• MFA FAQ

Symphony Administration 3

• How to use Administration
• Video for How to manage users
• Administration FAQ

Symphony Dashboard 5

• How to use Symphony
• How to work with the Solicitations tab
• How to work with the Orders tab
• How to Ask Questions & View Responses
• How to respond to clarifications

My Company in Symphony 5

• How to get Symphony notifications
• How to manage your contract award
• How to manage your Points of Contact
• How to review the SAM data
• Symphony FAQ

Symphony Orders 3

• How to respond to orders with questions
• How to respond to orders with proposals
• Orders FAQ

Symphony Proposals 5

• Submissions to Solicitations
• How to assemble a proposal
• How to review a proposal
• How to submit a proposal
• Solicitation FAQ

Symphony Company Assets 3

• How to work in My Company
• How to review the Document Library
• My Company FAQ

Symphony Project Performance 3

• How to add Projects
• How to edit Projects
• How to remove Projects

Symphony Tagging 3

• How to tag documents for a proposal
• How to tag your PDFs in Adobe
• How to tag your Projects

Symphony Team Members 3

• How to add Team Members/CTAs
• How to edit Team Members/CTAs
• How to delete Team Members/CTAs

Symphony MRCLs 3

• How to add MRCLs
• How to edit MRCLs
• How to delete MRCLs

Symphony Business Factors 3

• How to add Business Factors for the Prime
• How to edit Business Factors for the Prime
• How to remove Business Factors

ASTRO Support 0

OASIS Support 2

• How Symphony for OASIS Contract Holders Works
• OASIS Contract Holder FAQ

OASIS+ Support 0

POLARIS Support 1

• Symphony for Polaris FAQ