Industry Support
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Knowledge base
Symphony Procurement Suite
Symphony Registration
7
How to Register as an Administrator
How to Register as a Business User
How to Register as a Government User
How to Complete Government Registration
How to Make Registration Changes
Registration FAQ
September 20, 2023 Security Incident
Symphony Authentication
6
How to use an Authenticator App
How to get MFA Text Messages
How to use MFA in your Browser
How to scan a QR Code after Registration
How to Respond if Authentication Failed
MFA FAQ
Symphony Administration
6
How an Inactive Account is Approved
How to be a Symphony Administrator
How to Perform User Management
How to Review the SAM Data
How to Use Administration
Administration FAQ
Symphony Assistance
5
How to Access Symphony
How to Sign in to Symphony
How the Symphony Helpdesk Works
How Forgot Password Works
Sign In Issue FAQ
Tutorial Videos
5
How to register as Industry
How to use a Phone App for MFA
How to use an Extension for MFA
How to Sign In
How to manage users
Symphony Dashboard
5
How to use Symphony
How to work with the Solicitations tab
How to work with the Orders tab
How to Ask Questions & View Responses
Symphony FAQ
Industry Support
Symphony Company Assets
3
How to work in My Company
How to review the Document Library
My Company FAQ
Symphony Business Factors
3
How to add Business Factors for the Prime
How to edit Business Factors for the Prime
How to remove Business Factors
Symphony Project Performance
3
How to add Projects
How to edit Projects
How to remove Projects
Symphony Tagging
4
How to tag documents for a proposal
How to tag your PDFs in Adobe
How to tag your Projects
Tagging FAQ
Symphony Team Members
3
How to add Team Members/CTAs
How to edit Team Members/CTAs
How to delete Team Members/CTAs
Symphony MRCLs
3
How to add MRCLs
How to edit MRCLs
How to delete MRCLs
Contract Holder Support
Contract Management
3
How to manage your Points of Contact
How to get Symphony notifications
How to manage your contract award
Contract Performance
3
How to respond to orders with questions
How to respond to orders with proposals
Orders FAQ
Offeror Support
Symphony Proposals
3
How to assemble a proposal
How to review a proposal
How to submit a proposal
Symphony Submissions
3
How to Start your Submission
How to edit your Submission
Solicitation FAQ
GSA Contract Vehicle Support
OASIS+ Support
3
How to use the OASIS+ Symphony Portal
How to build your offer for OASIS+
OASIS+ FAQ
POLARIS Support
1
Symphony for Polaris FAQ
OASIS Support
2
How Symphony for OASIS Works
OASIS Contract Holder FAQ
ASTRO Support
1
How to respond to clarifications