Industry Support

Please follow these instructions before registering for Symphony if you are not a SAM (System for Award Management) Point of Contact (POC). Please reference How to Access Symphony for more information on the available contract vehicles.

Step 1. Click Register Now

Step 2. Acknowledge the Checklist

Step 3. Register for your Organization

Step 4. Configure your Account

Step 5. Request your Activation

1. Click Register Now

You must register for Symphony at the correct link for the contract vehicle and set up your preferred method of Multi-factor Authentication (MFA). Your email can only be linked to one company. Symphony sends an email to validate that your email address is correct. You will need the validation code from this email to continue. 

• Do not register group email accounts.
• Please check your spam or trash folders if you do not receive an email. 
• You may press cancel at this time if you need to start over and try again.

2. Acknowledge the Checklist

For your convenience, please have these requirements ready before registering.  Please reference the Symphony Authentication folder for more information about MFA.

3. Register for your Organization

Enter the SAM.gov UEI for the Prime Entity who will receive the contract award or the contract holder. 

• If you have more than one cage code assigned to your UEI, include the cage code. 
• Do not enter the UEI of a CTA Contractor, Subcontractor, or JV Member.

If the information displayed is correct, choose “Yes” to proceed. Please pay close attention to the cage code retrieved from SAM to ensure you register for the right company. If you register incorrectly, please contact us.

4. Configure your Account

Create your Account and Password. You may press cancel at this time if you need to cancel your registration.

For Multi-Factor Authentication, you can use any time-based Authenticator Application. Please validate the completion of this step by entering the code your MFA tool provides. If you fail to complete this step, please contact us.

• Do not scan the QR code with your phone camera. 
• Use an Authenticator Application or choose text messages. Email is not an option.

A confirmation page will let you know when you have successfully registered. 

• If you are not an organization’s SAM.gov Point of Contact (POC) during registration you will not have immediate access to Symphony. Please reference How to Have an inactive account approved for more information on who can grant your access to Symphony once they complete their registration at the same website.

5. Request your Activation

Symphony displays the SAM POC(s) on the confirmation page when you successfully register before a SAM POC and do not have immediate access to sign in. Please reference How to review the SAM data for more information on finding your administrator list at SAM.gov. 

Please use the Contact link to request that your SAM POC register and sign in to the same Symphony website with the same UEI and cage code as your registration. Ask them to update your initial status to active in the Administration link per How to use Administration.

If you still need help, contact us.