Symphony sends notifications to Contract Holders who complete these steps.
- Sign in to Symphony and use the My Company link in the top menu.
- Select the Contracts tab in the left menu.
- Select the Contract Number needing an update.
- Select the Points of Contact tab on the left menu.
- Enter the Distribution Email address for your company in the space Symphony provides.
- Notifications should go to a company email address.
- Individual accounts may result in missing notifications.
- You can manage the users on your distribution email within your own company.
- Enter the validation code that confirms the distribution email works (See Figure 1).
- Symphony sends notifications to one distribution email address for Solicitations, Amendments, Orders, and Award Announcements when released/posted per Contract Award.
- If you have multiple contracts to manage, a distribution email is required for each contract.
Figure 1. Notifications go to the Contract Holder's Distribution Email address so validating it works is crucial.
If you can't validate your distribution email, please check your junk/spam folders and that the distribution email works outside of Symphony.
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