Respond to clarifications in Symphony by following these steps.
1. Select View Details
Only authorized users (SAM POC administrators and the Open Market Proposal Manager) will be notified of a clarification request (See Administration Basics).
- Find the Submission stated in the notification on the Symphony Dashboard.
- Select View Details for the Submitted proposal in the referenced solicitation (See Figure 1).
- The proposal details are displayed.
Figure 1. The View Details link appears after the proposal submission
2. Select Clarifications
A notification icon displays on the Clarifications tab when the government requests more information.
- Select the Clarifications tab.
- A clarification response that Needs Attention will be displayed.
- Review the Program Office inquiry.
3. Provide a Response
Clarifying information is entered in the response space and supporting documentation can be uploaded.
- Users can select Cancel and then Save to make changes.
- After submission, users cannot edit their reply.
4. Submit Response
Submit a reply to the Program Office before the clarification deadline.
- Submission is instant.
- Symphony does not send submission receipts.
The submitted status displayed is Responded to the Program Office.
- The status change confirms that the response was submitted and is available for the program office or evaluation team.
- A Read-Only View of the clarification communications is displayed after submission.
FAQ
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Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.
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