Industry Support

Please follow these instructions to successfully build your proposals in Symphony.

Step 1. Check out the Proposal Overview

Step 2. Assign your Proposal Contacts

Step 3. Include your Company Assets

Step 4. Add your Performance Factors

Step 5. Upload your Submission Documents

1. Check out the Proposal Overview

When the solicitation(s) are open to proposals, you can "Start your Submission" or "Continue your Submission" to complete your proposal in multiple sittings or review it before submission. We recommend you complete your Company profile using the My Company link before assembling your proposal. Please reference the Industry Support folder for more information.

The Proposal Overview provides a summary of the information that you have entered in Symphony such as Team Members, MRCLs, Project Experience, and Business Factors that are relevant to the pool submission. Follow the left menu from top to bottom to assemble your proposal.

• Business factors relevant to each pool will be automatically added to the scorecard for the Prime offeror and any Teaming Partners that you include in your submission. 
• Links to the Document Library and your SAM data are also at the bottom of this page. 

SAM data is pulled directly from your public SAM record. If there is an issue with your data, update it at SAM, and then give 24-48 hours for the change to reflect in their database. A request to refresh the SAM data may require a contract modification and a ticket to the helpdesk outlining the changes. Contact us for a SAM refresh and please let us know your UEI/cage so the official SAM record can be retrieved.  

2. Assign your Proposal Contacts

Assign your proposal personnel such as your Contract Manager and Program Manager. If it is not yourself, you can select from your company's registered users in Symphony. You cannot assign positions to users who have not registered in Symphony. All users should register themselves. Please reference the Registration and Administration folders for more information.

3. Include your Company Assets

In Symphony, you can add different team members, MRCLs, or Projects to each pool submission. If you have already added the data to your company profile, you can select the specific asset to add to the pool submission from a drop-down menu or you can add a new record by going to My Company and including the asset there. Please reference the Industry Support folder for more information.

4. Add your Performance Factors

Select from past projects you entered in My Company and add them to the pool submission from a drop-down menu to claim the Performance Factors that must be added to your project experience to earn additional points in the pool being applied for. Tags must be entered in the Location in File field for the points to be calculated. Please reference the Symphony Tagging folder for more information.

5. Upload your Submission Documents 

This area contains the solicitation required form(s) for you to upload once Q&A is complete. 

Use the Document Library tab to see all the files included in your proposal. The files that are used in your pool submission(s) must remain until after submission and the pool's solicitation deadline. Do not delete anything you need to submit to a pool until after the solicitation deadline. Symphony is unavailable when a solicitation deadline occurs so your assets are saved. 

If you still need help, contact us.