Please review the following article in order to successfully manage your contract Points of Contact. The required URL for OMNIBUS IV contract holders is: https://dha-ems.symphonyps.com/. A SAM.gov Point of Contact (POC) can activate any registered users in the Administration link from the top menu in Symphony. Please see How to Manage Users for more information.
After you log in, you will see the My Company link in the top menu.
- Click on My Company.
- Click on the Contracts link in the left menu.
- Select the contract that you need to update.
- Click Point of Contacts.
In the Points of Contact tab, you can select the user you would like to assign to the Contract Manager or Program Manager positions for your contract(s). If you do not see a user in the list, please ask them to register for Symphony. Make sure they register under the UEI that was awarded. You will need to change all your contract Points of Contact individually since some companies have different POC's for each contract.
Additionally, please update the distribution email so that it is a company email address. Ensure that emails from email@example.com are not being blocked by an external firewall when you request the validation code.
- Do not register with the group email address.
- A distribution email is required for each contract.
- You can manage the users on your distribution email internally.
- Symphony will send notifications to the distribution email address for Solicitations, Amendments, Orders, and Award Announcements when released/posted.
If you still need help, please contact us.
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